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Privacy Policy
What PLNM processes
- Account data: name and email of users, sign-in times and IP addresses in the security log.
- Public market data: registered transactions, rents, projects and registers published by public bodies. Broker register data is stored without names, phone numbers or gender.
- Usage and assistant data: which screens and tools an account uses, the client links it creates (with the name, company and phone number the sender chose to show), and the questions typed to the in-app assistant with its answers. Kept with the account to run and improve the product; assistant questions are sent to our AI providers (Anthropic, Groq) to produce the answer. Do not type personal data about your clients into the assistant.
- Customer data (optional): CRM leads and ad-account results a customer connects. Processed on the customer's instruction, as a processor.
How it is protected
Encrypted connections (HTTPS, HSTS), named accounts with roles, signed session cookies, first-party data visible only to authorised roles, an audit log of sign-ins and exports, and no customer data in source code or public storage.
Cookies
One strictly necessary cookie keeps a user signed in. No advertising or tracking cookies.
Retention
Security logs: 90 days. Customer data: for the duration of the contract, deleted within 30 days of termination on request.
Your rights
Users can request access, correction or deletion of their account data from their administrator or from PLNM.
Sub-processors
Hosting (Vercel), account database (Neon), source control and scheduled jobs (GitHub), in-app assistant (Anthropic, Groq). Changes are notified to customers in advance.